If you are looking for the best car insurance, this list of the top 20 car insurance companies in 2020 will get you started. You need to look further than just the coverage they offer. You should also take into consideration the prices that the insurance comes with. As that is something a good company would have covered, you need to look at other aspects too—for example, customer service, the claim process, to the quote provided. In any case, you need a customer-first service. You want it to be free of any headaches, and you also need policies that are easily managed with the affordable prices you deserve.
Throughout this article, we will not only mention the best car insurance companies, but we will also go into light detail as to why these companies excel over others. For starters, let’s give you a quick list of the best car insurance companies in the year 2020.
Top 20 Car Insurance Providers in 2020
- Texas Farm Bureau Insurance
- Auto Club of Southern California
- State Farm
- American Family
- Liberty Mutual
- Country Financial
How to Find the Best Car Insurance For Your Needs
These insurance companies came in at the top based on their discounts and prices. There are other factors that allowed these providers to be considered the best, and when you are shopping for the right insurance, you need to pay attention to these details to make sure you are choosing the right company.
Pricing is based on many factors, Such as:
- and Credit History
If your main concern during your search is the price, then comparing quotes between these companies will prove to be beneficial. Making these comparisons will help ensure that you are getting the cheapest possible rate. There is an added bonus of comparing prices, that is the chance to experience a single company’s customer service. This is important, you want a friendly and inviting experience, as well as helpful.
Some helpful tips on finding the best Insurance for your car:
Visit Their Website
You want to visit the state insurance commissioner’s website. This way, you will be able to find different information and comments on the companies located in your area.
Consult an Agent
You want to ask an agent or customer service representative your important questions. This way, you are ensuring that the coverage you are getting is ONLY the coverage you need.
Consider The Small Companies
Big names usually come with fine reputations, but smaller companies could offer better discounts and customer service. They are, after all, competing with big names in the industry.
Tickets Take Time
You need to give any tickets, DUIs, or other traffic violations time to let their surcharges drop low. This usually takes 3 to 5 years.
The Top Companies
As promised, we will discuss more about the different Car Insurance Providers and what makes them considered the best in the industry to date.
Though the name says New Jersey, it isn’t limited to just New Jersey. This company offers insurance in Pennsylvania and Connecticut as well. J.D Power’s studies show high Scores for customer satisfaction.
They are quoted stating that NJM is “Among the Best.” They have been listed, among 14 Mid-Atlantic Insurers, Third place. This is according to the Auto Insurance Satisfaction Study of 2020. It measures customer satisfaction overall.
With NJM, you get all the needed standard coverage for your automobile. You also get a few extras, which include coverage for car replacement as long as the miles are 15,000 miles or under. They offer pet coverage, in the event that your beloved furry family member is injured in a fender bender. They even give you the option of adding gap insurance to pay off loans on your car if it is totaled or stolen.
This auto insurance company provides policies in 12 states; Indiana, Kentucky, New York, Wisconsin, Virginia, Pennsylvania, North Carolina, West Virginia, Ohio, Maryland, and Kentucky. Also, there is coverage offered in the District of Columbia.
As for their J.D. Power’s Study Results, their marks are very strong. Of mid-sized insurance companies, Erie is second in 2020. This is based on their shopping experience, measured by the 2020 U.S. Insurance Shopping Study.
They are also second among 14 different Mid-Atlantic Companies. In the Southeast Region, they are second out of 17 companies. And Lastly, they come in 3rd out of 20 companies that are found in the region of North Central. This is based on the Auto Insurance study for satisfaction.
When it comes to their claims service, they are 3rd out of 23 companies. Also, once you purchase a policy from Erie, you are able to lock your rates in. This will only change when there is a switch in covered drivers, cars, or a change in your address.
You have the option of new car protection. This applies to cars that are under 2 years old. Rental Reimbursement Coverage is standard, and you also have access to Accident Forgiveness after you have been with the company for three years.
You will find Amica selling their auto insurance in as many as 25 states. Prior to 2017, they only serviced New Jersey and New York areas. In the New England region, according to studies by J.D. Power in 2020, they are ranked first overall. They also gave them a high rank for claims satisfaction in 2019.
In the unfortunate event of having to file a claim, you might not even experience a rate increase. This is because, when you opt for specific upgrades, you earn ‘Advantage Points’ for driving well, referring to new drivers, and keeping your policy renewed. What does this have to do with claims, and the prevention of rate increases? Simple, this point system allows for your rates to maintain their low status in the event of an accident. Also, they offer free glass repair, lock replacement, and airbag repair (after it deploys).
This company only operates out of a single state, and you need a Farm Bureau membership to purchase coverage. This membership is usually $35 to $50 annually. However, you get to enjoy the luxury of the cheapest car insurance found in Texas.
They offer student discounts based on their grades, bundling discounts for homeowners, and even a discount if your VIN is etched into the glass to deter theft.
You will find this common name in the insurance industry in each of the 50 states. They also operate inside the District of Columbia.
Through the satisfaction studies of J.D. Power, Geico made it to the first place over large insurance companies for their shopping experience. They are also ranked first, well tied for first, for the North Central, Southwest, and Northwest regions for overall satisfaction.
Geico offers discounts galore, giving their drivers in a few states a few dollars off for many different reasons; Such as Good Grades and Clean Driving History. You can also get a discount if you are a federal employee, veteran, military reserve, and active military. They offer basic coverages, along with mechanical breakdown coverage that insures your car for some of the repair costs if it has a few miles and is considered a newer car.
You can find a Shelter Policy in any of these 15 states, Illinois, Arkansas, Indiana, Colorado, Iowa, Kentucky, Kansas, Mississippi, Louisiana, Missouri, Nevada, Nebraska, Ohio, Tennessee, and Oklahoma. In the Central region of these states, they are ranked third of 14 insurance companies for Satisfaction.
You get new care replacement for policies on new vehicles. This is automatic coverage that offers a safety net if your new car is totaled with less than 15,000 miles in its first owned year. They also offer other assorted discounts, which include discounts for insured drivers that are at the least 48 years old with another Shelter policy that qualifies.
This is another insurer that offers policies in each of the 50 states. They are ranked 7th in shopping out of 8 large companies. This is based on their customer satisfaction with claims that were processed in 2019.
You will also find different options and features depending on the state you reside in. These features/options include Pet Protection, Collision Coverage, Savings Bank Deductible, And More.
Operating in the District of Columbia, as well as 42 states, Travelers is a top insurer of 8 large companies for buying insurance with satisfied customers.
There are some discounts in certain states for using the telematics program the company offers. This is a system that monitors your driving habits. They also offer car replacement for totaled cars (within the first 5 years). They also have offers that address the rate increase or lack thereof, for accidents and minor violations.
Operating under the well-known brand, AAA, Auto Club of Southern California is only one of many different companies that handle insurance. While the name suggests that it would only be regional, ACSC operates in almost 20 states. Most likely, in order to purchase coverage, you will have to be a member of AAA. This comes with a fee that is paid only annually, and it ranges from $40 to $165 a person.
According to the customer satisfaction studies by J.D. Power in 2020, the ACSC was ranked second out of 15 insurance companies found in California. In 2019, the Auto Club of Southern California received high marks for customer claims satisfaction, ranking above average.
In most coverage states, ACSC provides discounts for simply holding onto coverage. You can also receive discounts for bundling policies and excellent grades if you are a student. Another way to save with ACSC is by being a good driver and having your driving monitored by the OnBoard app by AAA. These discounts will vary from state to state.
This is another big name in the industry, operating in the District of Columbia and all 50 states. Their discounts include utilizing the telematics program (in some states), which is a system that tracks your driving and how safe it is. If you are an excelling student, you could also find discounts. Also, if your car is new, they offer discounts for that. They even offer discounts for going paperless with your statements.
They have an optional deductible program for rewards. If you signed up for this program, you could receive a discount on your deductible. That will cut down on the out-of-pocket expenses in the unfortunate event of an accident.
Out of 8 large insurers, Allstate was ranked number for satisfaction of policy purchases. In Florida, they also received a #1 rank overall for satisfaction.
You will find American Family in 19 states, primarily in the Pacific Northwest and Midwest. In these regions, they have been ranked third out of 12 mid-sized insurance companies in shopping satisfaction. They also tied for first for satisfaction in the region of the Southwest.
What makes this insurer one of the best is their loyalty discounts. You will be able to receive, in select states, a discount for simply taking a defensive driving course. Like many companies, they do offer student discounts as well. They do offer apps to help monitor driving, presenting good driver discounts.
This isn’t just a large name in the industry, it is THE largest personal insurer for auto in the U.S. They cover each of the 50 states, as well as the District of Columbia. The 2020 studies of J.D. Power ranks them third among the 8 large insurers for satisfaction in purchasing insurance. In New York and the region of Mid-Atlantic, they were rated first for satisfaction overall.
In some states, you are able to find discounts for owning multiple vehicles. Also, there are discounts for students, good drivers, and following the rules of the road while driving sensibly. This can be determined by the use of the phone and or OnStar.
The rankings from the studies performed for 2020 U.S. Insurance Shopping by J.D. Power are above average among the large 8 insurers. In 2019, their customer satisfaction with claims was also considered to be average among the top insurers.
The perks of signing on with Farmers Insurance are new car replacement coverage, policy bundling discounts, good student discounts, and professional group discounts.
Available in 26 states, you can receive several discounts with Auto-Owners. These discounts include:
- Multi-car Discount
- Prompt Premium Payments
- Multi-Policy Discount
You also will be rewarded for having your driving tracked with their app. The good drivers will receive discounts for preventing sharp turns, hard braking, and other safety behaviors.
Out of the 12 main mid-sized insurers, Auto-Owners was ranked 5th for customer satisfaction. In the Central region, for overall satisfaction, they were ranked number 1.
You will find Chubb Insurance available in 29 states, with offices in each as well as the District of Columbia. They are specialists in High-End coverage. They are not the cheapest insurer, but it is an insurer with a high-class reputation and white-glove touch. If your car needs the right imported part, then this insurance company will have you covered. The liability limits available can be extra high, reach up to $10 Million.
You won’t find an office for Esurance on any street corner, the reason being is they are a phone-based and online insurer. However, you will be able to find them in up to 43 states across the U.S. You will also find discounts for multiple cars, being a homeowner, getting quotes online, and more. You get additional coverage for reimbursement on rentals in some of the available states. This gives you almost $3,000 towards renting a car for up to 45 days. This is only applicable if your car is wrecked or it is stolen.
Their marks are impressive, coming in 7th out of 12 mid-sized insurers for buyer’s satisfaction.
This is an insurance company that is a division of the company, Liberty Mutual. You will find it in all 50 states, as well as the District of Columbia. Something else you will find is some excellent discounts for many different categories, including Participation (And Completion) of Accident Prevention Courses, Owning a Home, Driving a few miles.
You also get first aid reimbursement. That means, if you are injured in an accident, Safeco will cover up to $10,000 of needed treatment.
You will find Country Financial in 19 states, with many different options for discounts. In some states, you get discounts for simply having a new car. They offer discounts for professional teachers, firefighters, police officers, paramedics, and emergency medical technicians. You can take an online safety course for younger drivers, and then receive a discount for it.
Out of 20 insurers in North Central U.S., they were ranked 5th in satisfaction by J.D. Power’s 2020 study. Last year, J.D. Power ranked them among the best auto insurance companies for claim satisfaction.
This is the 6th largest provider of auto insurance in the United States. They focus on giving discounts to drivers who own multiple cars, their own homes, owning and operating hybrid and electric cars, as well as purchasing online. There are many options for additional coverage that you should look into if you choose to go with Liberty Mutual.
For customer shopping experience, out of 8 large companies, J.D. Power ranks Liberty Mutual as number 5.
While Alaska, Hawaii, Massachusetts, and Louisiana residents will not be able to use Nationwide, the other 46 states have Nationwide available to them. They offer a plug-in telematics device, and apps to monitor safe driving. This is important to receive good driver discounts. There are several other discounts that they offer, and all of them should be inquired about before you settle on an insurance provider.
Out of the large insurers, Nationwide was ranked second for buyer’s satisfaction. This is, again, according to the J.D. Power’s 2020 Study for U.S Insurance Shopping.
Last but not least, you have USAA. They will only cater to those who are veterans, families of veterans, or active military. This puts USAA in a classification of their own, as they offer to a select class of individuals. However, they are still considered top in their field due to the discounts they offer the men and women who serve this country proudly.
J.D. Power scored USAA high for insurance shopping, customer satisfaction, and claims services.
While insurance is something that you need for your automobile, in order to stay safe and legal, you shouldn’t just pick the first one you come across. You need to get quotes, compare those quotes, and find the company that offers relevant discounts for you. This is a list of the top insurance companies that you will find in the States, and they are all wonderful companies with reputations that showcase their high customer service and claims services.